Our priority is to ensure the health and safety of our team members, housekeepers and contractors and especially you, our guests. We are constantly reviewing our processes and procedures according to the latest government health and safety advice.

As such we have implemented the following additional health and safety measures to minimise the spread of COVID19 and ensure that you have a happy and safe time away.

Contactless Check-in

To minimise contact with our team members and reduce foot traffic in our booking office, we have moved to contactless check-in. This means that you can proceed directly to your property on the day of arrival. Prior to arrival, you will receive a registration form via email that can be completed online. Once completed, details on check-in and key access will be provided.

Enhanced Cleaning Protocols

Our housekeeping team members are taking every precaution to ensure that the highest possible hygiene standards are maintained at each property including:

  • Disinfecting all frequently touched surfaces including door handles, faucets, appliances, light switches, TV remotes, kitchen surfaces, bedside tables, keys, etc.
  • Bed sheets are laundered to hospital-grade standard.
  • Housekeeping team members utilising PPE (Personal Protective Equipment) in accordance with Worksafe recommendations and following strict personal hygiene measures

Keeping Our Community Safe

We very much look forward to welcoming you to Daylesford and the Macedon Ranges. Tourism is the lifeblood of our region and is vital to our local economy. We look forward to the return of loyal guests and welcoming new visitors to discover all that our wonderful region has to offer.
Like many regional communities we have many vulnerable residents and access to health care is limited. We therefore ask all Dayget guests to follow the public health and safety guidelines to minimise the spread of COVID19 in our local community.

Social Distancing

When out and about in our region, please adhere to the social distancing guidelines, remaining 1.5m from others at all times.

Hand Sanitiser & Hygiene

Please follow the recommendations for regular hand washing and sanitising and always use cough etiquette.

Unwell? Do not Travel. Stay at Home.

If you are unwell or displaying any symptoms, please don’t risk it and do not travel. Follow the official health advice; stay at home and seek medical advice.

F.A.Q.

What if I am unable to travel because of my COVID-19 status?

If you are unable to travel to the accommodation on the reserved dates due to a confirmed case of COVID19, please advise us ASAP. Evidence of your positive test is required and can be sent via email to bookings@dayget.com.au

You can then choose from the following options for your booking:

  1. Transfer booking to alternative dates (no fees apply)
  2. Credit Coupon issued for the full amount paid to be used for a future booking at the property (no fees apply).
    The credit coupon will be valid for 12 months from the date of issue. You do not need to stay within the validity period, you only need to make a booking for any future date before the expiry date on the coupon.

What if I am unable to travel because of new government-issued travel restrictions?

All bookings made after 4th May 2020 are subject to the following special provisions:

If the guest is unable to travel to the accommodation on the reserved dates due to Government Issued Travel Restrictions, the guest can choose from the following options:

  • Option 1. Transfer booking to alternative dates (no fees apply)
  • Option 2. Credit Coupon issued for the full amount paid to be used at a future date (no fees apply)

The credit coupon will be valid for 12 months from the date of issue. The guest does not need to stay within the validity period, they only need to make a booking for any future date before the expiry date on the coupon.

  • The credit coupon will be issued for the property the guest originally booked.
  • If the guest booked via a Third Party Agent, the credit coupon will be issued less any commissions and fees retained by the Third Party Agent
  • If the guest does not wish to take up the offer of a date transfer or credit coupon the standard terms and conditions, including applicable cancellation fees as per item 7.d. of our Booking Terms and Conditions will apply.

These arrangements will be reviewed and updated on an ongoing basis as further advice is received. Please check this page regularly for updates.

Icons by Kiran Shastry from the Noun Project.